Privacy Policy

Who We Are

Our website address is: https://kru.aheadhost.com.

What Personal Data We Collect and Why

Contact Forms

When you fill out a contact form on our website, we collect the data you provide (such as your name, email, and message) to respond to your inquiries and provide customer support.

Cookies

Our website uses cookies to enhance your browsing experience. If you interact with our site (e.g., by making a purchase), cookies will be set to remember your details for future visits. These cookies help with login sessions, order processing, and remembering your preferences.

Orders

When you place an order on our website, we collect personal data required to process and fulfill your order, including your name, billing/shipping address, and payment details. This information is securely stored and used solely for order processing.

Reviews (Yotpo)

If you leave a product review on our site via Yotpo, we collect the data associated with your review. This includes your rating, comments, and any other information you voluntarily provide. Yotpo’s privacy policies apply to how reviews are managed and displayed.

How Long We Retain Your Data

We retain your data for as long as necessary to fulfill the purposes for which it was collected, such as processing orders or responding to inquiries. Data related to reviews, orders, and contact forms is stored securely and only for as long as needed for business and legal purposes.

Your Rights Over Your Data

If you have submitted data through our contact forms, orders, or reviews, you can request an exported file of the personal data we hold about you. You can also ask us to delete any personal data we retain, except for data required for administrative, legal, or security reasons.

Who We Share Your Data With

We do not share your personal data with third parties except as necessary for order processing, reviewing (via Yotpo), or legal obligations.

Where We Send Your Data

To provide a secure and smooth experience, your data may be shared with automated services, such as order and spam detection systems.

Additional Information

How We Protect Your Data

We employ appropriate security measures to protect your personal data from unauthorized access and ensure that your information remains confidential.

Data Breach Procedures

In the unlikely event of a data breach, we will take immediate action to inform affected users and secure our systems.

Industry Regulatory Disclosures

We comply with relevant industry regulations regarding data protection and privacy to safeguard your personal information.